Feedback from previous guests about their experience.
84%
enjoyed the hotel and would happily stay again
8.4/10
Great
Rooms
9.6
Location
9.8
Service
9.0
Dining
9.8
Guest reviews
8.4/10
based on 5 reviews
5/5
based on 188 reviews
9.2
9.2/10 based on 321 reviews
#57 of 1,164 hotels in London based on Tripadvisor
Dominic
United Kingdom,
February
2025
6.4/10
I had a fantastic stay at the Mandarin Oriental Hyde Park, London. The rooms were beautifully appointed with every detail thought out, like the high-quality amenities and comfortable furnishings. The breakfast was an really good experience with a stunning view over the park, although I was slightly disappointed by a late-night fire alarm with no follow-up from the staff. Overall, I would rate my experience highly despite a few minor issues.
Rooms
10.0
The room was spacious and well-designed, featuring luxurious toiletries and comfortable furnishings. I appreciated the ample wardrobe space and excellent quality linens. The bathroom was particularly impressive with a heated toilet seat and a large shower, though it lacked a good-lit mirror for make-up application.
Service
8.0
While the majority of the staff were friendly and attentive, my first night was interrupted by a 2 am fire alarm, and I didn’t receive an apology or any follow-up. However, I do appreciate the personalized touches during my stay, like the small gifts left by the housekeeping staff.
Location
10.0
The hotel's location is fantastic, directly across from Hyde Park and close to great shopping options on Sloane Street and Harrods. I enjoyed the proximity to places where I could run and explore, making it a perfect base for my London trip.
Dining
10.0
Dining at the hotel was a highlight, especially the breakfast with such a wide variety and beautiful views. I had cocktails at the bar, which were delicious, and the afternoon tea was an lovely experience, truly one of the best I've ever had.
Facilities
10.0
The facilities were great, including a warm, long pool and a well-equipped gym. I appreciated the attention to detail in the services offered, like room service presented in portable ovens ensuring that the food was served hot.
Joshua
United Kingdom,
February
2025
7.0/10
My stay at the Mandarin Oriental Hyde Park was a blend of really good luxury and minor inconveniences. The stunning views from my room and the exquisite dining options were highlights, but I experienced some hiccups with the service, particularly at check-in and in housekeeping. Overall, it was a splendid experience that left me eager to return despite a few missteps.
Rooms
10.0
I was welcomed into a beautifully appointed suite with views over Hyde Park. The spacious layout included a sitting room, a huge bedroom, and a large bathroom equipped with both a shower and bath, all contributing to an indulgent atmosphere.
Service
7.0
While most staff were attentive and friendly, I found the initial check-in experience somewhat generic and lacking the warm touch I expected from the Mandarin Oriental brand. Nevertheless, many team members, like the concierge Sean, went above and beyond to assist me during my stay.
Location
10.0
The hotel's location is fantastic, just steps away from Knightsbridge and Mayfair, making it easy to explore high-end shops like Harrods and enjoy the scenic surroundings of Hyde Park.
Dining
10.0
Dining at the hotel's bar and restaurant was good. The breakfast on the terrace was particularly enjoyable, offering a variety of delicious options accompanied by lovely views. I also indulged in High Tea, which was a standout experience with amazing tea and pastries.
Facilities
8.0
The facilities were well-designed, though I found the pool and gym being on a different level from the spa slightly inconvenient. Signage could definitely be improved to avoid confusion when navigating between different areas.
Leo
United Kingdom,
December
2024
5.4/10
My stay at the Mandarin Oriental Hyde Park was an experience to remember. The really good service and beautiful decor truly set the tone for luxury. However, my sleep was disrupted due to noise from a nearby venue, which took away from the overall experience.
Rooms
9.0
My room was beautifully appointed with thoughtful details. I loved the automatic floor lighting and the sumptuous bed. However, I did notice the bathroom could be more spacious.
Service
10.0
The staff were incredibly attentive and welcoming from the moment I arrived. They struck a perfect balance between professional and personable, making me feel valued during my stay.
Location
10.0
The hotel's location is fantastic, just a short stroll to Harrods and overlooking Hyde Park. I enjoyed watching the King's guardsmen parade while having breakfast.
Dining
10.0
Dining was exquisite, especially the breakfast with a stunning view. I highly recommend trying the liquid nitrogen ice cream as a good finale.
Facilities
9.0
The spa facilities were a highlight, with a relaxing pool experience. Room service was prompt and exactly what I needed to unwind.
Oliver
United Kingdom,
November
2024
6.6/10
Staying at Mandarin Oriental Hyde Park was quite a treat! The location is superb, right next to the park and shopping. My room was stylish and spacious, though I did have a hiccup with a noisy night from a nearby club. The staff was friendly and responsive, making up for some minor issues. Overall, I felt well taken care of and would definitely return if I'm back in London.
Rooms
9.0
My room was stunning and well-designed with a nice bathroom. It was spacious and comfortable, with beautiful decor, which made my stay enjoyable.
Service
10.0
The staff were super attentive and welcoming, going out of their way to remember my name and help with my requests. They truly made me feel valued during my stay.
Location
9.0
The hotel's spot next to Hyde Park is perfect for enjoying the city and shopping at places like Harrods. It made getting around so easy.
Dining
9.0
Dining, especially at Heston's restaurant, was fantastic with delicious food and unique experiences. I also enjoyed grabbing a drink at the bar with its innovative menu.
Facilities
9.0
The gym and spa facilities were impressive, with excellent treatments and a gorgeous pool. I appreciated the amenities provided to enhance relaxation and enjoyment.
Dominic
United Kingdom,
October
2024
7.2/10
My stay at the Mandarin Oriental Hyde Park was really good. from the seamless check-in process to the luxurious accommodations, everything exceeded my expectations. The dining experiences at Heston's and The Rosebery were lovely, though I could've done without the accommodation charge for a piece of fruit. Overall, this hotel embodies a warm, welcoming atmosphere that made me feel valued throughout my visit.
Rooms
10.0
The Berkeley Suite was simply stunning. spacious and equipped with luxurious amenities like heated marble floors and a powerful monsoon shower. I loved the comfortable bed, perfect for unwinding after a day in London.
Service
10.0
The staff were incredibly attentive and professional. Vanessa, at reception, made check-in a breeze and even suggested I grab breakfast while waiting for my room. Their warm and friendly demeanor truly enhanced my experience.
Location
10.0
The hotel’s location is prime. just a short walk from Harrods and right by Hyde Park. I enjoyed watching the King's guardsmen parade while I had breakfast.
Dining
10.0
Dining at both Heston Blumenthal's restaurant and The Rosebery was a true culinary delight. the quality and creativity of the food were excellent. Each meal seemed like a special occasion.
Facilities
9.0
The hotel boasts excellent facilities. including a luxurious spa that I didn't get a chance to try, but I've heard fantastic things about. The gym was also well-equipped and perfect for a quick workout.
Interested in seeing the Exclusive Early Booking Rate?